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2 years ago
send a signal from cellar to apartment or not.
It deos not. That's what the technician wrote down.
Give the postet sheet to your landlord to convince him.
what need to be done next and by whom
The landlord has to decice if an electrian is suitible or telekom.
In both cases he has to pay....
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2 years ago
@Buster01 irgendeine Idee?
@Buster01 irgendeine Idee?
Was ist ne 91ZDSJ ?
Ist das ein Provider oder REGIO-Anschluß?
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2 years ago
Was ist ne 91ZDSJ ? Ist das ein Provider oder REGIO-Anschluß?
Was ist ne 91ZDSJ ?
Ist das ein Provider oder REGIO-Anschluß?
Uhhh. Falsche Baustelle?
@Rohit
Plase tell us: do you have a contract with telekom directly, or some other provider, like Vodafone or O2 ?
If telekom, please give us the exact and complete name of the contract, it should start with "MagentaZuhause......"
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2 years ago
@falk2010 I have contract directly from Telekom. Complete name of the contract: MagentaZuhause Hybrid 5G with MagentaZuhause S. https://www.telekom.de/festnetz/tarife-und-options/magenta-zuhause-hybrid-5g
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2 years ago
Hi there @Rohit,
as I've stated in our conversation over the phone, the landlord or housing agency is directly responsible for the last part of the telecommunications infrastructure also referred to as " Endleitung " in German. I will email you with a short explanation of the properties, ownership and service of said component. Should any further question arise on your behalf, please let us know.
That being said, I want to give @falk2010 a shoutout for his active participation and assistance in this thread - thanks a lot.
Kind regards
Christian H.
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2 years ago
Good Morning
Good Morning
As for information according your landlords statement :
the cable ( Endleitung ) hat two ends:
- APL (cellar, where cables for all x users start to their flats)
- TAE (in your flat, to attach router)
And yes: no one except telekom is allowd to open the APL or connect a new cable there.
So one common way is:
- electrician reinstalls cable up to APL , 20cm longer than needed, not(!) attached to APL
- telekom sends technician to open APL and connect cable and does documentation if necessary
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2 years ago
Hello @falk2010 ,
My landlord has commissioned an electrician. The electrician will come to our apartment on Tuesday, May 23. Lets hope we will get it solved by them. Once it fixed we will setup an appointment with the Telekom Technician for the connection at APL and router installation.
Thanks a lot for your help!
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2 years ago
@Rohit
That's good to read 😊 Should you still need support from us afterwards, you can always get in touch here 👍
Many greetings
Timur K.
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