Mistake or trap by telekom staff

vor 6 Jahren

 


Dear telekom team. 

I started my landline Internet contract with telekom in 01.05.2018 with Kundenservice leiter mr. Ralf Hoßbach with the charge of 39€ per month for 1 year and then 55€ per month for next 1 year but they charged 64€/month with extra bla bla charge. And minimum contract period is for 24 month. And i wanted to terminate this contract coz i still have 5 month early time to terminate tbe contract. Now they said that i cant terminate my contract before 01.04.2021? Seriously? They extended my contract without letting me know. How's it possible extended automatically and do you guys think i wi pay 64.90€ for next 18 months? Omg why so carelesd? Its not 20 euro its 64 euro per months man. Please except my cancellation asap as my contract stated fir 24 montns (01.05.2018 - 30.04.2020) not 2021 sirs.

Thank you for your understanding 

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