Moving number to different provider
vor einem Jahr
Hello,
I have asked to have my number moved to another provider but it does not seem to have happened.
I tried to call Telekom but could not get someone that speaks english on the line.
Can you please help?
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vor einem Jahr
Just to be sure, since you're posting in the landline section, you're referring to a fixed line connection, isn't it? This usually goes with changing the whole connection so I am wondering what did you want to do exactly and what was the feedback/error you got?
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vor einem Jahr
I tried to call Telekom but could not get someone that speaks english on the line.
the Hotline for englisch speaking customers
Sales and customer service
Fixed line network: 0800 33 01080
Mo. - Fri. 8 am to 8 pm
Mobile telephony: 0800 33 02202
Mo. - Fri. 8 am to 8 pm
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Antwort
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vor einem Jahr
Thank you for your message,@elena8.
Please enter a callback number in your profile and then give me a short signal. I would be happy to get in touch with you and take a look at everything.
Kind regards
Carolin L.
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