Need help in English with DSL Contract signed in store
vor 2 Stunden
I recently moved to a new place and wanted to get wifi and found a Telekom clerk at Saturn and signed a DSL contract over there after being told that if I changed my mind I have 2 weeks to cancel. I have yet to receive the router or have the wifi setup and wanted to cancel and when I want back I was told I could not cancel as it was signed in store. The person mentioned I could try contacting support, but they need my customer number which isn't on the invoice I got and haven't recieved anything in the mail. What can I do now? Thanks in advance.
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vor 47 Minuten
Hello @SkeletonKey and welcome to the Community.
I'm happy to help and check the available options for you in this case. Please go ahead and complete your profile.
Kind regards
Malte
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