Solved

No DSL socket in my apartment

5 years ago

Hello, I just moved in to a new apartment and I ordered Wifi from Telekom.

But I found one problem,

I cannot get the internet. The Signal strength is excellent, so it's not router problem I think. 

I asked landlord, and he checked socket.

He said, probably this DSL socket is too old or not right socket.

Probably internet is somewhere, but cannot connect it because of socket problem.

How can I get the right socket?

 

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  • Accepted Solution

    accepted by

    5 years ago

    @Mirin,

    thank you for the call.
    Like we discussed, there will be a technician coming to your apartment on the 01st of July between 8am and 1pm.
    If there are any other questions, please don't hesitate to contact me again.

    Kind regards Nico B.

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