Hello,

Earlier this week I moved into a new apartment and created a new order for MagentaZuhause XL Flex. However I've just realized that my apartment does not have the right socket for DSL. I would like to cancel my contract as I cannot connect to DSL in my apartment. I was hoping to be able to cancel this on this Widerruf eines Telekom Auftrags.

However it asks for an 11 digit Auftragsnummer which I don't have. I cannot locate it in the MeinMagenta app either. The closest information that I could find is a 10 digit order number. My understanding is that I only have 14 days from my order during which I'm able to cancel this contract, so I'm hoping to cancel this as soon as possible please.