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Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
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6 years ago
@metineli25
English is no problem -
for an easy clarification, plse complete
under Profile Settings (“Profil”) - My Settings (“Meine Einstellungen”)
your customer no. (“Kundennummer”) and your cellular phone number (“Rückrufnummer”)
(unless already done).
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile%3Atelekom-custom-user-profile-userdata
These data can be read only by you and the
Telekom employees.
So that a direct communication is much easier.
Request for short entry as soon as your data are stored
by means of the “Answer button” (“Antworten”).
Thank you very much.
7
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6 years ago
@Stefan Super! Again, thank you so much.
Ja, will try to call right away. Will update once fixed. Have a good evening.
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6 years ago
same to you
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6 years ago
Hi @Stefan,
Good day. My internet problem has just been solved. A very helpful technician came today and fixed it. It turned out that a cable was damaged.
Thanks again for your assistance. Have a good weekend!
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6 years ago
red or white - what's the color of the Led?
1
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6 years ago
Hi, Led is red
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Accepted Solution
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6 years ago
red mean, ther is no connection to the OLT - the Fiber is broken
0
Accepted Solution
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6 years ago
Hi @Stefan,
Good day. My internet problem has just been solved. A very helpful technician came today and fixed it. It turned out that a cable was damaged.
Thanks again for your assistance. Have a good weekend!
0
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