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19 hours ago
Störung melden @sergiogp17
https://www.telekom.de/hilfe/hilfe-bei-stoerungen?samChecked=true
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18 hours ago
Hello @sergiogp17,
have you restarted the router and checked if all cables are connected correctly?
Kind regards
Belana
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17 hours ago
Yes I have, many times. Buying a new cable tomorrow to confirm if that's the issue, even it doesn't look broken or damaged at all.
The router was provided by Telekom, guess they should take some care at least.
Any hotline for english-speaking users? Vielen dank for your replies guys.
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16 hours ago
Hello @sergiogp17, Thanks for the update. To check your line in detail and support you further, could you please send us your landline number via Direct Message? ^Fadi
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