No One from Telekom Ever Shows Up

vor einem Monat

WE HAVE BEEN WAITING FOR FIBER SINCE 2023!!!!! Between our Hausmeister and me, we have scheduled SEVEN...count them...SEVEN appointments to have a technician come out and hook up Fiber. Every appointment has been a NO SHOW on their part. Even when Telekom themselves schedule the appointment they don't show up. Telekom, IT IS 2026!!!! WHY THE HELL ARE WE STILL ON DSL????????? I'm at my wits end with this company. TMobile in the U.S.A. is so much more reliable then their partner company here in Germany. 

If anyone has any suggestions on how we can unclog this corporate constipation, please let me know.

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    • vor einem Monat

      Hello @kkkkkfffff,

      I will gladly look into your order.
      Please add a mobile phone number under which I can reach you to your profile and let me know when a call would best suite you.

      Kind regards
      Jonas

      4

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      vor einem Monat

      @Jonas Bl. are they some updates on this topic?

      von

      vor einem Monat

      Thank you very much for following up, @WerWeißWas .

       

      Unfortunately, we have still not been able to take any action here, as the callback number is still not listed in the profile.

       

      Kind regards 

      Caro 

      von

      vor einem Monat

      @kkkkkfffff

      • If the issue has been resolved, please leave a short note.
      • If not, please add your callback number to your profile information and leave a note so that the team can contact you.

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    • vor einem Monat

      kkkkkfffff

      TMobile in the U.S.A. is so much more reliable

      WE HAVE BEEN WAITING FOR FIBER SINCE 2023!!!!! Between our Hausmeister and me, we have scheduled SEVEN...count them...SEVEN appointments to have a technician come out and hook up Fiber. Every appointment has been a NO SHOW on their part. Even when Telekom themselves schedule the appointment they don't show up. Telekom, IT IS 2026!!!! WHY THE HELL ARE WE STILL ON DSL????????? I'm at my wits end with this company. TMobile in the U.S.A. is so much more reliable then their partner company here in Germany. 

      If anyone has any suggestions on how we can unclog this corporate constipation, please let me know.

      kkkkkfffff

      TMobile in the U.S.A. is so much more reliable

      how much infrastructure do they build themself and how much do they use open access?

      kkkkkfffff

      I'm at my wits end with this company.

      WE HAVE BEEN WAITING FOR FIBER SINCE 2023!!!!! Between our Hausmeister and me, we have scheduled SEVEN...count them...SEVEN appointments to have a technician come out and hook up Fiber. Every appointment has been a NO SHOW on their part. Even when Telekom themselves schedule the appointment they don't show up. Telekom, IT IS 2026!!!! WHY THE HELL ARE WE STILL ON DSL????????? I'm at my wits end with this company. TMobile in the U.S.A. is so much more reliable then their partner company here in Germany. 

      If anyone has any suggestions on how we can unclog this corporate constipation, please let me know.

      kkkkkfffff

      I'm at my wits end with this company.

      so you found a FTTH product from another ISP ?

      kkkkkfffff

      WHY THE HELL ARE WE STILL ON DSL?

      WE HAVE BEEN WAITING FOR FIBER SINCE 2023!!!!! Between our Hausmeister and me, we have scheduled SEVEN...count them...SEVEN appointments to have a technician come out and hook up Fiber. Every appointment has been a NO SHOW on their part. Even when Telekom themselves schedule the appointment they don't show up. Telekom, IT IS 2026!!!! WHY THE HELL ARE WE STILL ON DSL????????? I'm at my wits end with this company. TMobile in the U.S.A. is so much more reliable then their partner company here in Germany. 

      If anyone has any suggestions on how we can unclog this corporate constipation, please let me know.

      kkkkkfffff

      WHY THE HELL ARE WE STILL ON DSL?

      Because everyone is waiting for fiber and you are not the middle of the world. But i guess a Teamie will tell you a little more friendly

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