Solved
Nur LTE Signal nicht 5G
2 years ago
Hello,
I had my number ported from O2 to Telekom. I used to have 4G signal, now only LTE .
How can I get this repaired? I bought an annual plan.
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Accepted Solution
accepted by
2 years ago
@dorady
4G is only a "symbolic" name (fourth generation) for the used technology, the real name is LTE . So it is the same.
Does your device provide 5G functionallity? If not, 5G is not usuable for you, even if your tariff includes the option.
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2 years ago
Hello @dorady,
you posted this thread in the landline area.
Are we talking about a mobile phone? Or a Hybrid tariff?
Please fill in the profile data here, so that we can check this and answer your questions.
Kind regards Inga Kristina J.
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2 years ago
Tut mir leid als ich bin neu hier. Dies ist fur mobile.
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2 years ago
Hello and good morning, @dorady.
fdi already gave you the correct answer.
4G and LTE are the same.
If you recently ported to us, then you have a current tariff.
If your smartphone supports 5G , you can also get the new speed with our tariff
Does that help you?
Kind regards
Carolin L.
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