Dear Telekom,
I ordered two services recently. One is Magenta TV MegaStream (Order Number XXXXX). I ordered it with the help of customer service and didn't receive any email. The activation was supposedly to be done by today. But the order Status show's only Order placed. It's not even in processing.
The other was for new Router Besser WLan (Order Number XXXXXX). But the order is not processed and I am not sure when the Router can be shipped. I couldn't connect customer service because of long waiting time.
Many thanks and regards
*for Data protection order number deletet*
Akzeptierte Lösung
akzeptiert von
vor 19 Tagen
Hello @Anirban,
thank you very much for the call. Your appointment has been successfully booked.
Could you please confirm if your internet service is now active, or if you still need any assistance?
I am here to help you with anything you need.
Kind regards,
Khaled
Hinweis:
0