Hello,

 

Order number: ***********

 

I received an email yesterday confirming my order. Can you please guide me on what will happen next? In particular:

 

1. When can I expect to receive the Speedport Plus Pro modem? 

2. My requested appointment date is 07.06.2022. The email says that Telekom will verify the request and send me a written confirmation. When can I expect to receive the confirmation? Will it be by email or post?

 

Pardon me if I sound hasty. I would appreciate any information you can provide regarding my order.

 

Many thanks for your help and I look forward to your response.

 

Kind regards,

Tejas