Router Delivery status

3 years ago

I would like to know the status of the delivery of my router. I subscribed to a contract at the shop on the 23rd of August. The technician arrived the 29th installing the glass fiber connection. However I have never received the router. Is it possible to know the status of the shipment?

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  • 3 years ago

    Hello @simone-25 

    Please enter your data in the profile (Link to fill in), so that the @Telekom-hilft-Team can look at it and help.

     

    Only you and the team can see the data, so privacy is guaranteed.

    For legitimation on the phone, the last 6 digits of the stored IBAN are required.

    Please let us know briefly here in the post (e.g. "have the Data stored") when it's done.

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    3 years ago

    have the Data stored

     

    I remain at disposal for further information you may need from my side.

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