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Router not arrived / no status

1 day ago

Hi, I have our technical appointment coming Monday PM but I have not received the router. Could I please check on the status of the router delivery, and when we might be able to expect it to arrive? If we need to speak to customer service, is there a way to be connected to an English speaker? Thank you! 

Note: 

This post was escalated by Lerni at 24.05.2025 11:30

26

3

    • Official Solution

      accepted by

      1 day ago

      @Lerni has called and there I am! 🏎️

       

       

      Hello @lindahmchen and thank you for the pleasant call. 

       

      I'm happy that I was able to answer all open questions. Feel free to write again, if there's anything else I can help you with.

       

      Have a nice day and a good weekend. 🌇

       

      Kind regards

      Malte

      0

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