Router not yet arrived on my address

Question

Technician will arrive tomorrow, but I have not received router to my address. Can someone help ?

Manjunatha Hegde · Accepted Answer

Hi,i noticed a call now, I tried calling but couldn’t get to you.I confirm,Router reached to my address today around 4 PM and&#xa0;issue is resolved.waiting for the technician to arrive tomorrow.whoever worked on this case, thanks a lot for the support.Have a great week

Marius AD · Answer

Hi and welcome!Normally the Router will be sent 3-4 days before the technician arrives.Can you check if u bought or rent a router with your order?You should have a 'Bestätigung' , 'Bestätigung zu Ihrem Festnetz-Auftrag' or 'Auftragsbestätigung' in your mailbox.

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