SIP-Trunk CompanyFlex - problem
1 year ago
Hi,
since yesterday I have a problem with the execution of outgoing calls in SIP-Trunk CompanyFlex.
Nothing was changed on my part, it just stopped working.
Incoming calls work without any problem.
On an INVITE sent I get 100 Trying, then 403 Forbidden.
Please help.
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1 year ago
Hi @grzywanski,
on which device you register your SIP-Trunk? Which network devices do you use? Any Firewalls?
For a faster support you can report an issue here:
+49800 330 1300
Greetings
1
Answer
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1 year ago
Good evening @grzywanski,
I'd also like to know which device you are currently using.
Since it's pretty late already, I don't want to call you now.
As soon as I know which device we're dealing with, I can inform the right colleagues to assist you. For that a short phone call is needed for verification.
Please let me know when it would suit you best.
I'll be back on duty by Monday morning 10 a.m.
Best regards
Louisa
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1 year ago
Hi,
the problem no longer exists.
The situation improved after the DNS changes came in
;; ANSWER SECTION:
_sip._tcp.xXxXxXX.primary.companyflex.de. 1638 IN SRV 30 0 5060 d-ecp-607.edns.t-ipnet.de.
_sip._tcp.xXxXxXX.primary.companyflex.de. 1638 IN SRV 10 0 5060 ffm021-l02-mav-pc-cd-001-tnor.edns.t-ipnet.de.
_sip._tcp.xXxXxXX.primary.companyflex.de. 1638 IN SRV 20 0 5060 h2-ecp-607.edns.t-ipnet.de.
I am using Asterisk PBX version 18.23.1, the problem also occurred on Freeswitch 1.10.11.
Purchase of which AudioCodes device should I consider for my service ?
Best regards
Lukasz
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1 year ago
What are your requirements?
Answer
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1 year ago
Hello @grzywanski and @Jumpignon,
our system requirements for Cloud PBX (SIP-Trunk) can be found here.
Are there any further questions I can help you with?
Kind regards
Louisa
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