SIP-Trunk CompanyFlex - problem
vor 8 Monaten
Hi,
since yesterday I have a problem with the execution of outgoing calls in SIP-Trunk CompanyFlex.
Nothing was changed on my part, it just stopped working.
Incoming calls work without any problem.
On an INVITE sent I get 100 Trying, then 403 Forbidden.
Please help.
161
5
vor 8 Monaten
Hi @grzywanski,
on which device you register your SIP-Trunk? Which network devices do you use? Any Firewalls?
For a faster support you can report an issue here:
+49800 330 1300
Greetings
1
Antwort
von
vor 8 Monaten
Good evening @grzywanski,
I'd also like to know which device you are currently using.
Since it's pretty late already, I don't want to call you now.
As soon as I know which device we're dealing with, I can inform the right colleagues to assist you. For that a short phone call is needed for verification.
Please let me know when it would suit you best.
I'll be back on duty by Monday morning 10 a.m.
Best regards
Louisa
Uneingeloggter Nutzer
Antwort
von
vor 8 Monaten
Hi,
the problem no longer exists.
The situation improved after the DNS changes came in
;; ANSWER SECTION:
_sip._tcp.xXxXxXX.primary.companyflex.de. 1638 IN SRV 30 0 5060 d-ecp-607.edns.t-ipnet.de.
_sip._tcp.xXxXxXX.primary.companyflex.de. 1638 IN SRV 10 0 5060 ffm021-l02-mav-pc-cd-001-tnor.edns.t-ipnet.de.
_sip._tcp.xXxXxXX.primary.companyflex.de. 1638 IN SRV 20 0 5060 h2-ecp-607.edns.t-ipnet.de.
I am using Asterisk PBX version 18.23.1, the problem also occurred on Freeswitch 1.10.11.
Purchase of which AudioCodes device should I consider for my service ?
Best regards
Lukasz
2
Antwort
von
vor 8 Monaten
Hello @grzywanski and @Jumpignon,
our system requirements for Cloud PBX (SIP-Trunk) can be found here.
Are there any further questions I can help you with?
Kind regards
Louisa
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von
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