Solved

Slow wifi speed

2 years ago

I am having extremely slow wifi speed issue. I had no problem with speed in last few years. however, this is my 3rd time that I have a problem with speed this year.

 

On Saturday, wifi speed went slow and it last till today (Monday morning)

Sunday afternoon around 4:30pm, internet speed was 170Kbps and it was 1.0Mpbs in the evening (around 9:30pm)

 

I followed some suggestions from Telekom website: re-starting router, check router’s FW version, re-connecting WLAN cable. None of them fixed the issue

 

Then I tried self-diagnosing thing from Telekom website last night. It seemed the issue was fixed but speed again became slow in 5mins

 

Streaming music or even googling takes a while. It is bad enough to have this issue on the weekend, and I am concerned that it will happen when I am doing home office.

 

Could you please fix this issue? And if it is possible, could you provide what was the root cause?

140

5

    • Accepted Solution

      accepted by

      2 years ago

      Hi,

      the issue is recovered. I hope it does not happen again. Thanks

      0

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