Solved
Speed Home Wifi - Can't access the user interface (Benutzeroberfläche)
3 years ago
Anyone want to help can reply in German. Sorry I had to write it in English.
I installed my Speed Home Wifi mesh router via an ethernet cable but I can't reach the user interface of the Speed Home Wifi device to change the name of the WLAN signal.
I tried reaching through http://speedhomewifi and mac adress-speedhomewifi etc. It did't work.
In my router screen, I see that the IP adress of the router is not correctly assigned. It says 192.168.0.109 as IPv4 address in Mesh Devices screen.
Also our other devices have problems in getting a working IP adress too. I connected my PC via LAN cable and my pc couldn't get an ip adress, it was something like 192.168.0.xxx. So I had to set a static IP adress from network settings on my devices to be able to access the internet.
How can we fix it?
Main router : Speedport Smart 4
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3 years ago
Speedport Smart 4 can work normally as Mesh-Base (Mesh-Master) of the Speedhome WiFi. Then the Speedhome WiFi are only Mesh-Slaves.
Have you tried to change the Wlan- Name ( SSID ) in the Wlan- Konfiguration of the Speedport Smart 4?
I hope, you didn't make the Wlan of the Speedport off(out), because it is the Mesh-Master. And if you only let the 2.4 GHz Wlan of the Speedport work: the Speedhome WiFi normally need the 5 GHz.
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3 years ago
I understand, same name is not that big of a problem.
But how can we solve the issue that I can't reach internet without setting up static IP address even on ethernet connection.
DHCP doesn't work correctly. The speedport smart ip is 192.168.2.1 . But if the ip is on Automatic setting, it gives me an ip of 192.168.0.xxx and I can't connect to some websites, some websites work, some don't.
How can we solve this issue?
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3 years ago
Can you reach the User Interface of the Smart 4 by:
Yes I can reach the User Interface of the Smart 4 on 192.168.2.1. Not 192.168.0.1.
I know understand that I can't change the name and it's not a big problem.
How can I solve the DHCP automatic IP problem. All of our devices, smartphones and laptops, take some ip like 192.168.0.xxx. on automatic setting. But the correct one is 192.168.2.xxx. How can I solve this issue?
I usually set a static ip on each device and that's how I can access the internet.
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3 years ago
Yes I can reach the User Interface of the Smart 4 on 192.168.2.1. Not 192.168.0.1. I know understand that I can't change the name and it's not a big problem. How can I solve the DHCP automatic IP problem. All of our devices, smartphones and laptops, take some ip like 192.168.0.xxx. on automatic setting. But the correct one is 192.168.2.xxx. How can I solve this issue? I usually set a static ip on each device and that's how I can access the internet.
Yes I can reach the User Interface of the Smart 4 on 192.168.2.1. Not 192.168.0.1.
I know understand that I can't change the name and it's not a big problem.
How can I solve the DHCP automatic IP problem. All of our devices, smartphones and laptops, take some ip like 192.168.0.xxx. on automatic setting. But the correct one is 192.168.2.xxx. How can I solve this issue?
I usually set a static ip on each device and that's how I can access the internet.
Should I change the local IPv4 address to 192.168.0.1 ? Will this fix the issue?
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Accepted Solution
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3 years ago
@profiler1333
you can change the Speedport Adress in the Speedport Menü to 192.168.0.1.
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3 years ago
Good evening @profiler1333 welcome to our community and sorry for the late response!
I'm glad to hear, that you already fixed that issue with the help in this thread. If you need any further support, please let us know.
Kind regards Sven Ö.
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