Speedbox MagentaMobil XL - lag when multiple devices are connected
4 years ago
Hi all,
Last week I purchased Speedbox MagentaMobil Xl. The speed is acceptable and it's been working fine for now.
However, if I am trying to play games on my ps4, switch or PC while me or someone else is watching Youtube or steaming something on Netflix or Prime, my games start to lag. Keep in mind that every this this had happened I used an app to test the speed an latancy and the speed was never below 120 and latency never below 17 and never above 30. Is this a common thing with 4g/5g types of connections? Why can't this type of connection handle multiple active connections at the same time? Is it maybe an issue with the router?
I am baffled by this mainly because the speed and latency are fine when I perform a test when this lag starts happening.
Any help would be appreciated.
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Sarah D.
Telekom hilft Team
4 years ago
thanks for writing about your current problems with the Speedbox.
The more devices are used the harder it is to use each one in whole capacity.
Moreover the upcomming speed can fluctuate according to the time you use it and the priority.
Speedtests never show the real speed because mostly they need so much speed to use themselves.
Basically all your questions has been answered already here https://telekomhilft.telekom.de/t5/E-Mail-Center/Magentamobil-Speedbox-XL-5g-download-speed-problem/td-p/5172472/page/2#answers by cummunity guides so far.
To help you the best way, please try to stay in one thread according to the same topic.
Best regards
Sarah D.
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