hi! I'm trying to find a way to have English support as I do not speak German. I work from home and the Internet is breaking every 2 hours for a couple of minutes. I tried everything on the troubleshooting list but nothing works + restarted router and modem + the firmware is up to date . Every form on the website is redirecting me to another form or number where I do not understand a thing. do you know how I can get direct contact with someone speaking English? 

thanks