Solved
Technician came to my house before I recieved my router
4 years ago
The technician just left my house and I still have no internet because I didn’t recieve my router.I would like to communicate this to Telekom but I am unable to do so because nobody speaks english.I would like to know how to get said router in a timely matter or what options I have at the moment.I have already waited two weeks.
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Accepted Solution
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3 years ago
Well, long story short: I managed to contact you via chat, asked about the router and they said the delivery of the router was simply canceled with no stated reason. They said they could make another order and send in 3 days. Well, i was waiting for this internet for 15 days, so i simply bought a TP-Link Archer C80 AC1900 at Amazon (€38, delivery on the same day) and instaled it using the data provided by letter. Well, issue solved, but. I am really concerned on why an order got canceled by no reason. Thank you for the attention and have a nice day!
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