Hello,

I requested a fiber optic connection in November and on the glasfaser portal the installation appointment for dose was scheduled today (17.02.2026).

So I didn’t go out at all, but no one came to my apartment. I also didn’t get any phone calls.

On the portal the date is still today, so I don’t know what should I do with that.

Could anyone please check this issue and contact me?

Thank you.