Termination Magenta Zuhause L Young
7 months ago
Hello,
I left Germany, and I want to cancel my internet. It is Magenta Zuhause L Young. I have the proof of deregistration, but I cannot send it via online form. The online form does not accept my phone number. I cannot call the customer service, I am abroad and I cannot speak German. I no longer want ro pay for Magenta Zuhause L Young, and I want to cancel asap.
Please do help me. Thanks
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7 months ago
Why can't you send it via online form? Is there a technical problem, have you tried a different browser?
I assume that you go via https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/kuendigung
with selected options as shown in below screenshots
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7 months ago
Hello @ulku,
welcome by us in the community.
It is good that you sent the Form.
Did you get a reply?
If you need any help, contact us again.
Then we need to contact, to legitimize you.
Kind regards Khaled A.
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7 months ago
Yes, it is sorted. Thank you
Answer
from
7 months ago
Hello @ulku,
you are welcome.
Kind regards Khaled A.
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