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Termination Magenta Zuhause L Young

8 months ago

Hello,

 

I left Germany, and I want to cancel my internet. It is Magenta Zuhause L Young. I have the proof of deregistration, but I cannot send it via online form. The online form does not accept my phone number. I cannot call the customer service, I am abroad and I cannot speak German. I no longer want ro pay for Magenta Zuhause L Young, and I want to cancel asap.

 

Please do help me. Thanks

568

5

    • 8 months ago

      ulku

      but I cannot send it via online form

      but I cannot send it via online form
      ulku
      but I cannot send it via online form

      Why can't you send it via online form?  Is there a technical problem, have you tried a different browser?

       

       

      I assume that you go via https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/kuendigung

      with selected options as shown in below screenshots

       

      muc80337_2_0-1729034866179.png

       

       

      muc80337_2_1-1729034949283.png

       

      4

      Answer

      from

      8 months ago

      Hello @ulku,

       

      welcome by us in the community.

      It is good that you sent the Form.

      Did you get a reply?

      If you need any help, contact us again.

      Then we need to contact, to legitimize you.

       

      Kind regards Khaled A.

      Answer

      from

      8 months ago

      Yes, it is sorted. Thank you

      Answer

      from

      8 months ago

      Hello @ulku,

       

      you are welcome. Fröhlich

       

      Kind regards Khaled A. 

      Unlogged in user

      Answer

      from

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