The telekom technisian never showed up at the day of arranged installation of router
vor 2 Monaten
Today at 11/11/2024 between 12:00-18:30 I had appointed for router installation but the guy never showed up.At 16:49 I called support team the woman told me that the technicion will come at 18:30 but I was on the phone the whole day i nobody called or email me.
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Wiebke S.
Telekom hilft Team
vor 2 Monaten
Hello @Roman Borisov, please excuse the missed field service appointment. So that we can arrange a new appointment, please complete your profile details (we need your customer number) and then provide feedback here. Thank you very much
Wiebke
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Carolin L.
Telekom hilft Team
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Wiebke S.
vor 2 Monaten
Perfect! Thank you very much for your feedback, @Roman Borisov.
Kind regards
Caro
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Wiebke S.
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Roman Borisov