There is wifi but no Internet
vor einem Jahr
Hello,
Since yesterday I could not access internet with wifi anymore. The status and wifi lights on the router are white, I could connect to the wifi but there is no internet. Could anyone please help?
Best,
PN
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vor einem Jahr
Hello @phngbh
at the time you wrote your post here, Telekom's internet was down.
The fault should have been rectified by now. If it still does not work for you, please disconnect the router from the power supply for about 15 minutes and then restart it. Everything should then work again.
Greetings -LERNI-
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vor einem Jahr
Hi,
Thank you for the response. I try restarting the speedport multiple times but it’s still not working.
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vor einem Jahr
Hi @phngbh,
if you still experience internet issue please add your information to your profile and give us a heads-up here.
Sören
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vor einem Jahr
Hi,
I added the modem info and my rufnummer. Let me know if you need more information. Thank you.
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vor einem Jahr
@phngbh thank you.
I will contact you tomorrow.
Sören
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vor einem Jahr
Hi @Sören G. ,
The problem seems to be resolved. I have Internet again since last night. Thank you.
von
vor einem Jahr
Awesome @phngbh,
thanks for letting us know. 😊
If you have any further questions, please don't hesitate to contact us again.
Kind regards
Christina P.
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