There is wifi but no Internet

vor 9 Monaten

Hello,

 

Since yesterday I could not access internet with wifi anymore. The status and wifi lights on the router are white, I could connect to the wifi but there is no internet. Could anyone please help? 

Best,

PN

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  • vor 8 Monaten

    Hello @phngbh 

    at the time you wrote your post here, Telekom's internet was down.

     

    The fault should have been rectified by now. If it still does not work for you, please disconnect the router from the power supply for about 15 minutes and then restart it. Everything should then work again.

     

    Greetings -LERNI-

    2

    Antwort

    von

    vor 8 Monaten

    Hi @phngbh,

     

    if you still experience internet issue please add your information to your profile and give us a heads-up here.

     

    Sören

    Uneingeloggter Nutzer

    Antwort

    von

  • vor 8 Monaten

    Hi, 

     

    I added the modem info and my rufnummer. Let me know if you need more information. Thank you.

     

    3

    Antwort

    von

    vor 8 Monaten

    Awesome @phngbh,

     

    thanks for letting us know. 😊

    If you have any further questions, please don't hesitate to contact us again.

     

    Kind regards

    Christina P.

    Uneingeloggter Nutzer

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