Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

Solved

Speedport 3 connected, but not internet

4 years ago

Apologies I do not speak German. My Speedport Smart 3 connected to the internet but there is no wifi connection. I reset the modem and turned off the power but the issue is not resolved. Both the Wlan and Status have white lights. I tested the speed through the DSL Help app and received an error. Can someone please help?

1874

18

    • Accepted Solution

      accepted by

      4 years ago

      No further help is needed. I think the technician should fix it tomorrow.

      0

    • Accepted Solution

      accepted by

      4 years ago

      Hello @IonN

      I saw that the technician fixed the problem with your Line on 13th of January 2021.
      Have a great week.

      Regards
      Karsten L.

      0

    This could help you too

    Solved
    Speedport Smart 2 connected to internet but no wifi connection.

    5 years ago

    in  

    Festnetz & Internet

    658

    2

    2

    Solved
    [English] New Service - Modem Connected, No Internet

    5 years ago

    in  

    Festnetz & Internet

    641

    0

    4

    Internet not turned on

    5 years ago

    in  

    Festnetz & Internet

    278

    0

    3

    Solved
    Internet Not working

    2 years ago

    in  

    Festnetz & Internet

    281

    0

    3

    Speedport smart 2 is not working

    4 years ago

    in  

    Festnetz & Internet

    758

    0

    3

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Informieren Sie sich über unsere aktuellen Internet-Angebote.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X