Hello,

I have been trying to get an internet connection from Telekom for weeks.

Although there is an existing Telekom box in the basement of my apartment, I am not even given a Termin date after 3 weeks.

I can only see this message:

"Sobald wir Ihnen mögliche Termine zur Installation zur Auswahl bereitstellen können, erhalten Sie eine Benachrichtigung"

I have already tried contacting FMB_Dispo_AV_FTTH_OD5@telekom.de, yet did not receive any useful information.

Just tell me that you are not going to provide me an internet connection, if you are not going to do it.

Otherwise, let me know what is happening or when are you planning to give me an appointment.