Wasserschaden in my apartment
vor 6 Tagen
Hi, i have a wasserschaden in my apartment and will be moved into a temporary apartment during repairs. I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived. I have the wasserschaden report from the company assessing the water damage and an email chain from my apartment management showing my move. How do i send it to you and is it enough? I don’t know why my DMs from yesterday disappeared
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vor 6 Tagen
It’s not that simple. A move always costs €69.95. Besides, the service has to be set up at the new location, and so on.0
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von
vor 6 Tagen
It’s not that simple. A move always costs €69.95.
It’s not that simple. A move always costs €69.95. Besides, the service has to be set up at the new location, and so on.vs.
I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived.
Hi, i have a wasserschaden in my apartment and will be moved into a temporary apartment during repairs. I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived. I have the wasserschaden report from the company assessing the water damage and an email chain from my apartment management showing my move. How do i send it to you and is it enough? I don’t know why my DMs from yesterday disappeared
@Pand8003 Who told you that? My guess would have been that the person responsible for the damage is in charge of these fees.
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vor 6 Tagen
@Pand8003 I see that you have already used our contact form and sent us the documents.
Kind Regards Wiebke
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vor 3 Tagen
Hello @Pand8003,
if you’re only staying for a short time, using a hotspot or tethering via a smartphone is indeed a good option.
Unfortunately, you haven’t provided a phone number in your profile details.
We’ve put together some information on this here:
https://www.telekom.de/hilfe/hilfe-bei-stoerungen/hotspot-tethering-video
Kind regards,
Kathrin
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vor 2 Tagen
Thank you for your response - will telekom be able to provide me a sim and a wifi router to use for this interim period since i will not be able to use the wifi router in my hauptwohnung.
i tried but i don’t know how to edit my profile to add my mobile number - i can provide it via dm if needed
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vor 2 Tagen
@Pand8003 That's fine; you can also send the callback number as a private message.
Kind Regards Wiebke
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