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vor 6 Tagen
It’s not that simple. A move always costs €69.95. Besides, the service has to be set up at the new location, and so on.0
1
von
vor 6 Tagen
It’s not that simple. A move always costs €69.95.
It’s not that simple. A move always costs €69.95. Besides, the service has to be set up at the new location, and so on.vs.
I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived.
Hi, i have a wasserschaden in my apartment and will be moved into a temporary apartment during repairs. I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived. I have the wasserschaden report from the company assessing the water damage and an email chain from my apartment management showing my move. How do i send it to you and is it enough? I don’t know why my DMs from yesterday disappeared
@Pand8003 Who told you that? My guess would have been that the person responsible for the damage is in charge of these fees.
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vor 6 Tagen
@Pand8003 I see that you have already used our contact form and sent us the documents.
Kind Regards Wiebke
12
von
vor 2 Tagen
@Pand8003 Thank you for the call. Because of the short period you are in a other apartment, the best way to sort it out, is to provid you the MagentaZuhause Schnellstart. I just noted to your customer account that you can get it for free at the Telekom shop.
Kind Regards Wiebke
0
von
vor 22 Stunden
Just wanted to let you know that everything worked fine now, and I managed to pick up the Schnellstart successfully. Thank you very much for our help! 😊
von
vor 9 Stunden
@Pand8003 Thank you for your feedback. If I can do anything for you in the future, please let me know.
Kind Regards Wiebke
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