Die Telekom hilft Community zieht um und ist bis zum 8. Januar 2025 nur eingeschränkt zugänglich.
when will i get internet
vor 2 Jahren
Dear Telekom,
I have applied for DSL Connection for more than a month now, I was supposed to get internet a week ago, still there is no conformation from your end. When I talk to customer support, they say we will process it as soon as possible. I had applied for DSL connection with friends and family benefit as one of my friend works in Telekom. Now, even he is frustrated with this bureaucracy.
You guys boast that you are the biggest internet provider in Germany and if this is what we get for signing up for your contract with you guys, then we have a bigger problem.
I should have just signed up with one of your competitor, I believe I would have got internet connection by now.
Kindly have competent people to resolve issues.
378
10
Das könnte Ihnen auch weiterhelfen
vor einem Jahr
139
0
3
vor 3 Jahren
223
0
2
239
0
4
vor 4 Jahren
479
0
4
5 Sterne Mitgestalter*in
vor 2 Jahren
Hi @Raghav ,
maybe it is not yet too late to cancel your request for connection and go with a competitor. Sometimes it helps to change things after a bad start.
If you do not want to go this way, your friend should have possibilities to support.
Best wishes,
Coole Katze
1
Antwort
von
vor 2 Jahren
Ya, I think I should just do that. pretty annoyed and frustrated with how Telekom operates.
Community Guide
vor 2 Jahren
If this is about a DSL competitor then I guess that you woul be in the very same situation.
7
Antwort
von
vor 2 Jahren
Hi @Raghav,
well, that's the provider that actually blocks the DSL port. I don't have more information.
Maybe it would be best if you call them or write to them and ask about the status.
Kind regards Inga Kristina J.