Dear Telekom,

I have applied for DSL Connection for more than a month now, I was supposed to get internet a week ago, still there is no conformation from your end. When I talk to customer support, they say we will process it as soon as possible. I had applied for DSL connection with friends and family benefit as one of my friend works in Telekom. Now, even he is frustrated with this bureaucracy. 

You guys boast that you are the biggest internet provider in Germany and if this is what we get for signing up for your contract with you guys, then we have a bigger problem. 

I should have just signed up with one of your competitor, I believe I would have got internet connection by now. 

Kindly have competent people to resolve issues.