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Wifi tariiff

vor einem Jahr

Hello,

I have just moved into another apartment as a sublet. I have not yet changed my address to the new apartment but I would like to buy wifi contract as soon as possible due to urgent issues.

Can someone please guide me on the following questions:

1. Can I order a wifi tariff before registering the new address since I have the appointment on 6th June. But I have a document which has my name and new address on it so I can use that as proof of address.

2. During checkout, in contact details they do not ask for room number so how the connection is provided?

3. I am planning to buy MagentaZuhause M, so much time does it take to activate the tariff.

Thanks in advance.

178

vor einem Jahr
There are no WiFi tariffs!
You can order a new DSL contract, but this will then exist parallel to the existing contract.
So it's better to order a relocation (move) and use mobile communications in the meantime.

Call 0800 3301000 or wait for a team member (teamie) here ->@Telekom-hilft-Team; and please fill in your profile details if you haven't already done so.
Here is the relevant link: https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile
1
Antwort
von
vor einem Jahr
Thank you.

Actually there is not wifi in the new apartment that's why I'm planning to buy new DSL contract.

Yeah I will wait for their reply, if I don't get I'll use the telephone no.

Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
Best to go for a mobile network connection.

In case Telekom is your provider you can flexibly book a "DayFlat Unlimited" (24 hrs, 7 Euro) via browser going to the site pass.telekom.de

In your Smartphone you will need to activate tethering or the WLAN hotspot (you need to configure that) - and so you will have internet for e.g. a laptop
9
Antwort
von
vor 11 Monaten
Sorry for this inconvenience. @Sk161

Do you have another time-frame, maybe a larger one for us?

This is way better to coordinate this call.

Can we call you maybe later today?

Kind regards
Christina
Antwort
von
vor 11 Monaten
Hello,

Today in the afternoon I will be free or if possible please send me the contact no. and i will reach out to you guys.

Thanks
Antwort
von
vor 11 Monaten
Hi @Sk161,

I sincerely apologize for the missed callback and for not reaching out to you as promised. I deeply regret any inconvenience this has caused.

Are you available this afternoon or tomorrow?

Please let me know a time that works best for you.

Thank you for your understanding.

Kind regards

Belana
Uneingeloggter Nutzer
Antwort
von