WLAN light white and Internet not working
1 year ago
My internet is not working for the last 2 days. Only WLAN light is white. What could be the problem and how do I fix it?
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6 years ago
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2 years ago
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1 year ago
Hard to tell. First thing to try is restarting the router. If that does not help, go to https://www.telekom.de/kundencenter and initiate a line check ("Leitungsprüfung"). Depending on the results, you can report an issue there.
You could also call 08003301000, keyword "Störung", and ask for an English speaking agent (unfortunately, Telekom has shut down its dedicated English hotline).
Good luck!
Thomas
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