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WLAN not working

5 years ago

I am sorry for English but my German is no good. My WLAN is not working on Speedport 3. Status-white Link-white No WLAN light. Please help, technicians all disconnect when I ask for English. I already power cycled the router.

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    • 5 years ago

      @istalkthedemon 

       

      Did you switch on WLAN by means of the WLAN switch?

       

      Did you de-activate sleep mode of the Smart 3?

      9

      Answer

      from

      5 years ago

      I completed page 269 and enabled expert mode

      Answer

      from

      5 years ago

      Hello @istalkthedemon ,

       

      if no Internet connection could be established, you have to care about your connection (Cable, access data etc.)  It has nothing to do with Wi-Fi or Sleep mode. Expert mode is not needed to establish a connection.

       

      First check the correct connection via cable to the Telekom connection box. Perhaps you have to set the Speedport to factory setting again, the Speedport should then be automatically configured.

      Answer

      from

      5 years ago

      I may try that another time. I’ve found out internet is not working all over

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    • 5 years ago

      This is the WLAN switch on/off:

       

      grafik.png

      2

      Answer

      from

      5 years ago

      The WLAN is on but no internet

      Answer

      from

      5 years ago

      And this is the language selector in the GUI

       

      grafik.png

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    • 5 years ago

      I’ve gone through the GUI and it says ‘no connection could be established’.

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    • Accepted Solution

      accepted by

      5 years ago

      Hello @istalkthedemon ,

       

      if no Internet connection could be established, you have to care about your connection (Cable, access data etc.)  It has nothing to do with Wi-Fi or Sleep mode. Expert mode is not needed to establish a connection.

       

      First check the correct connection via cable to the Telekom connection box. Perhaps you have to set the Speedport to factory setting again, the Speedport should then be automatically configured.

      0

    • 5 years ago

      Hi @istalkthedemon, I am sorry for the late reply. If you need further assistance please let me know.

      Kind regards
      Sören G.

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