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WLAN not working

vor 5 Jahren

I am sorry for English but my German is no good. My WLAN is not working on Speedport 3. Status-white Link-white No WLAN light. Please help, technicians all disconnect when I ask for English. I already power cycled the router.

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    • vor 5 Jahren

      @istalkthedemon 

       

      Did you switch on WLAN by means of the WLAN switch?

       

      Did you de-activate sleep mode of the Smart 3?

      9

      von

      vor 5 Jahren

      I completed page 269 and enabled expert mode

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      von

      vor 5 Jahren

      Hello @istalkthedemon ,

       

      if no Internet connection could be established, you have to care about your connection (Cable, access data etc.)  It has nothing to do with Wi-Fi or Sleep mode. Expert mode is not needed to establish a connection.

       

      First check the correct connection via cable to the Telekom connection box. Perhaps you have to set the Speedport to factory setting again, the Speedport should then be automatically configured.

      0

      von

      vor 5 Jahren

      I may try that another time. I’ve found out internet is not working all over

      Uneingeloggter Nutzer

      von

    • vor 5 Jahren

      This is the WLAN switch on/off:

       

      grafik.png

      2

      von

      vor 5 Jahren

      The WLAN is on but no internet

      0

      von

      vor 5 Jahren

      And this is the language selector in the GUI

       

      grafik.png

      Uneingeloggter Nutzer

      von

    • vor 5 Jahren

      I’ve gone through the GUI and it says ‘no connection could be established’.

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      0

    • Akzeptierte Lösung

      akzeptiert von

      vor 5 Jahren

      Hello @istalkthedemon ,

       

      if no Internet connection could be established, you have to care about your connection (Cable, access data etc.)  It has nothing to do with Wi-Fi or Sleep mode. Expert mode is not needed to establish a connection.

       

      First check the correct connection via cable to the Telekom connection box. Perhaps you have to set the Speedport to factory setting again, the Speedport should then be automatically configured.

      0

      0

    • vor 5 Jahren

      Hi @istalkthedemon, I am sorry for the late reply. If you need further assistance please let me know.

      Kind regards
      Sören G.

      0

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    Uneingeloggter Nutzer

    von

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