Wrong charge posted in my current bill.
7 hours ago
In my current bill I found a charge or Euro 3.64 against "Glasfaser 600 mit MagentaTV Smart " . I never opted for this service. You can verify it from my previous bills. I am not sure why it is charged this month. I request for a rectification.
Regards,
Suman Mitra
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5 hours ago
Do you have rented a mediareceiver or tvbox
@Suman Mitra
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3 hours ago
Resolved.
from
3 hours ago
Thank you for the nice conversation @Suman Mitra
I'm glad that we could clarify the situation.
Drop me a line if I can do anything else for you.
I wish you a wonderful day.
Kind regards,
Martin Bo.
from
3 hours ago
Just had a wonderful conversation. Issue resolved. I really appreciate the effort and time you put to resolve my problem.
You are really helpful.
Thank you very much.
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5 hours ago
Hello @Suman Mitra,
Welcome to our Community.
I'm pleased to help you.
I would like to call you to verify your identity.
When do you have time?
Kind regards
Khaled
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