I canceled my contract but still being charged!!
3 months ago
I started a contract with telekom in Jan 2025, but then when the technicians came to check the DSL installation he said I can't use telekom in my building as something is wrong with the installation and needs to be checked by the building owner, so we had to cancel the contract same month, I have a confirmation of my canceled contract and the return of the device, yet I am still being charged till now. How can I follow up so they don't charge me anymore!
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3 months ago
Thank you for your contribution to our community 🙏🏽
I would be happy to check your request with you, but I couldn't reach you by phone at the moment. Please leave your callback number again and let me know here when I can reach you by phone 🙂
Best regards
Timur
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