Auto top-up was removed from the system

6 hours ago

Hello, 

I had the auto-topup instructions set since I started the service, but I received a message that the bundle will not be renewed, and noticed that the auto-topup instructions were gone!

Can someone contact me regarding this issue?

Thanks for your help!

24

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    • 2 hours ago

      Thanks for the hint.

      I agree with you, automatic topup that's no longer working once also starting from here.

      Maybe Telekom ist reorganising this automatic feature to introduce SEPA.

      https://www.telekom.de/mein-magenta-kundencenter/guthaben-aufladen

      .

      Qs to Teamie who will read this:

      Will there be a SEPA based direct debit next time?

      Would be interesting to know how the MApp is operating in this case?

      Will non-MApp users get any information regarding this issue?

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