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Connect App anmelden, aber dieses ist nicht möglich!!!

7 years ago

Hallo. Ich möchte mich mit meinen Kennwort bei der Connect App anmelden, aber dieses ist nicht möglich! Benutzername und Kennwort sind richtig und angemeldet bin ich auch bei Wlan to go. Was kann ich da machen?

MfG

Frank Schröder

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  • Accepted Solution

    accepted by

    7 years ago

    Hallo zusammen,

    um es ein wenig übersichtlich zu halten, poste ich einmal die Antwort aus dem Sammelthread auf die Frage und schließe den Beitrag im Anschluss ab.

    "@schroeder-f Die vorherige App nimmt in Sachen Zugangsdaten erstmal so ziemlich alles, was Du Ihr gibst. Ob dann der Login am Hotspot wirklich funktioniert, ist eine andere Frage. Die ConnectApp prüft quasi schon beim App-Login, ob die Zugangsdaten später auch wirklich funktionieren werden. Da Du hier anscheinend Probleme mit den WLANTOGO Zugangsdaten hast: Bitte ein Mal prüfen, ob der Router Zuhause auch wirklich "Telekom_FON" ausstrahlt. Falls nicht, ist das das Problem. Dann im Zweifel ein Mal den Router vom Strom nehmen und schauen, ob es dann geht. Falls das auch nicht hilft, müsstest Du Dich an die Hotline (Festnetz) wenden - die sind absolute Profis, wenn es um die Behebung von Problemen bei WLANTOGO geht. Sobald WLANTOGO bei Dir "scharf" geschaltet ist, solltest Du auch in die App kommen.

    BG
    Florian "

    Viele Grüße Stefanie W.

    0

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