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Error 900110011 in Telekom App

vor 9 Monaten

Good morning Telekom Community,

 

I was running out of mobile data (internet),  topped up my account for that and then faced the following problem in the App:

- when I open Account details to see the contract duration and request extra GB, getting the notification that something went wrong. During some previous attempts there was an error detail - 900110011.
First attempt was made yesterday evening.

 

Would appreciate the help.

 

Kind regards,

Tetiana

107

3

  • Akzeptierte Lösung

    akzeptiert von

    vor 9 Monaten

    Hi @_Tetiana_ 

    There is currently maintenance work in the customer center.
    Therefore the app is also restricted.
    Try booking data volume via https://pass.telekom.de  (WLAN off).

    2

    Antwort

    von

    vor 9 Monaten

    Hello @_Tetiana_ Überglücklich 

     

    Thanks for your message.

    I am very glad, that Mataimaki already solved your issue and gave you the perfect solution.

    In that case I am just here to wish you a nice and peaceful sunday. Überglücklich 

     

    Kind regards 

    Carolin L. 

    Uneingeloggter Nutzer

    Antwort

    von

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