‎Error 900110011 in Telekom App | Telekom hilft Community

Solved

Error 900110011 in Telekom App

1 year ago

Good morning Telekom Community,

I was running out of mobile data (internet), topped up my account for that and then faced the following problem in the App:

- when I open Account details to see the contract duration and request extra GB, getting the notification that something went wrong. During some previous attempts there was an error detail - 900110011.
First attempt was made yesterday evening.

Would appreciate the help.

Kind regards,

Tetiana

340

3

Accepted Solution
accepted by
1 year ago
Hi @_Tetiana_

There is currently maintenance work in the customer center.
Therefore the app is also restricted.
Try booking data volume via https://pass.telekom.de (WLAN off).
2
Answer
from
1 year ago
Thanks a lot, @→Mataimaki← !

all is well now.

Enjoy your Sunday! 😊
Answer
from
1 year ago
Hello @_Tetiana_

Thanks for your message.

I am very glad, that Mataimaki already solved your issue and gave you the perfect solution.

In that case I am just here to wish you a nice and peaceful sunday.

Kind regards

Carolin L.
Unlogged in user
Answer
from

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