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Error 900110011 in Telekom App

1 year ago

Good morning Telekom Community,

 

I was running out of mobile data (internet),  topped up my account for that and then faced the following problem in the App:

- when I open Account details to see the contract duration and request extra GB, getting the notification that something went wrong. During some previous attempts there was an error detail - 900110011.
First attempt was made yesterday evening.

 

Would appreciate the help.

 

Kind regards,

Tetiana

340

3

    • Accepted Solution

      accepted by

      1 year ago

      Hi @_Tetiana_ 

      There is currently maintenance work in the customer center.
      Therefore the app is also restricted.
      Try booking data volume via https://pass.telekom.de  (WLAN off).

      2

      Answer

      from

      1 year ago

      Thanks a lot, @→Mataimaki← !

      all is well now.

      Enjoy your Sunday! 😊

      Answer

      from

      1 year ago

      Hello @_Tetiana_ Überglücklich 

       

      Thanks for your message.

      I am very glad, that Mataimaki already solved your issue and gave you the perfect solution.

      In that case I am just here to wish you a nice and peaceful sunday. Überglücklich 

       

      Kind regards 

      Carolin L. 

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