Gelöst
esim for Prepaid
vor 7 Monaten
I have ordered Telekom Prepaid annual tarif . There wasnt an option to order esim during the process . i have got the new sim and activated ,but i would like to use esim .
Mein magenta app ,there is no option to order . May i know how to order ?
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Gelöst
in
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6
vor 7 Monaten
Hi @Saravanan
Hotline 0800 330 2202 or @Telekom-hilft-Team
0
vor 7 Monaten
or https://www.telekom.de/hilfe/mobilfunk/esim/bestellen-einrichten/wechsel-sim-kartenformat?samChecked=true
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Akzeptierte Lösung
akzeptiert von
vor 7 Monaten
Thanks for all your support . With the customer care ,i have got new esim profile and successfully activated
1
Antwort
von
vor 7 Monaten
Thank you very much for your feedback, @Saravanan.
I am very pleased that the support was able to help you. With that in mind, I hope you enjoy it and have a nice week.
Kind regards
Caro
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