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Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
What I want is to buy another esim
Just once more: this is not possible for prepaid. Not as of today.
For prepaid you need to follow the two step process as described:
1) buy and activate physical SIM
2) change to eSIM
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Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Hey @swapnildubey.7 ,
thanks fpr your reply.
Unfortunately, I didn't get you again by phone. There is immediately a busy signal.
But your request is also possible to explain here via our community.
As @muc80337_2 and me already explained, you need to go the same way for your wife's eSIM like you did.
You're using prepaid, so there isn't any MultiSIM option which would make it possible to send you directly an eSIM profile.
The order is possible on all common ways like online, hotline or also with me from Telekom hilft. You can order the physical SIM on each way and after it's been activated you can change it to an eSIM profile.
Let me know if you want me to proceed this for you.
Best regards
Sarah D.
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