Solved

Help with adding data to my data plan

17 days ago

Good morning!

      I have been out of Germany for almost 2 weeks, and purchased a plan for both calls and data which has so far worked out fine. But I see today that I have almost exhausted my data usage. Can someone please help me extend my data? I am, unfortunately, stuck in Israel with no idea when I will be able to return to Germany.

      Thanks, in advance, for your help!

D. W.

Name gekürzt von VoPo914

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    • Accepted Solution

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      17 days ago

      Thanks to all who responded. I was misreading the display, so I do not need to purchase more data. 🙂

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      Answer

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      16 days ago

      Thank you very much for the very nice phone call, @Dwakser ! As discussed, you still have 105GB out of 110GB left. So there's no need to worry. In a week, we’ll top up your data again. With that in mind, I’m keeping my fingers crossed that you’ll soon find a flight that takes you back home. Take care and return safely and soundly to Germany! Kind regards Caro 

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