‎Help with adding data to my data plan

Solved

Help with adding data to my data plan

17 days ago

Good morning!

I have been out of Germany for almost 2 weeks, and purchased a plan for both calls and data which has so far worked out fine. But I see today that I have almost exhausted my data usage. Can someone please help me extend my data? I am, unfortunately, stuck in Israel with no idea when I will be able to return to Germany.

Thanks, in advance, for your help!

D. W.

Name gekürzt von VoPo914

27

0

5

Accepted Solution
accepted by
17 days ago
Thanks to all who responded. I was misreading the display, so I do not need to purchase more data. 🙂
0
1
Answer
from
16 days ago
Thank you very much for the very nice phone call, @Dwakser ! As discussed, you still have 105GB out of 110GB left. So there's no need to worry. In a week, we’ll top up your data again. With that in mind, I’m keeping my fingers crossed that you’ll soon find a flight that takes you back home. Take care and return safely and soundly to Germany! Kind regards Caro
Unlogged in user
Answer
from

This could help you too

Solved

Access data not identified

7 years ago

in

Festnetz & Internet

509

2

3

Solved

Change tariff/increase data

2 years ago

in

Festnetz & Internet

221

0

2

I need my access data

3 years ago

in

Festnetz & Internet

329

0

2

My data downgraded with my new phone

2 years ago

in

Mobilfunk

66

0

1

Contract change to lower data

2 years ago

in

Mobilfunk

240

0

2

You might also be interested in

Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
To the contact form
View offers
Find out about our current mobile phone offers.
To the mobile phone offers