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Change tariff/increase data
vor 2 Jahren
Good Afternoon,
I am trying to change the tariff on my wife’s phone to increase the data but I do not get the option to because she is on the old family plan and has only been on the contract for a year. How can we increase the data on her phone?
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Carolin L.
Telekom hilft Team
akzeptiert von
Carolin L.
vor 2 Jahren
Thank you for the very nice phone call, @mrc2000 .
Since a switch to the Plus card is only possible at the end of the minimum contract period, we have now decided to switch to the normal MagentaMobil. This makes us a little more expensive, but still cheaper than if we bridged with data passes. Please write to me again here in mid-May 2024. If you still have something on your mind, then of course write it here. Until then I wish you and your wife a nice time.
Kind regards
Carolin L.
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Carolin L.