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Help with adding data to my data plan
vor 7 Monaten
Good morning!
I have been out of Germany for almost 2 weeks, and purchased a plan for both calls and data which has so far worked out fine. But I see today that I have almost exhausted my data usage. Can someone please help me extend my data? I am, unfortunately, stuck in Israel with no idea when I will be able to return to Germany.
Thanks, in advance, for your help!
D. W.
Name gekürzt von VoPo914
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vor 7 Monaten
Try pass.telekom.de
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vor 7 Monaten
The problem I have is that many of the "MyMagenta" screens are not in English - hence my request for help. The link you supplied is only valid from a mobile phone, where I cannot use "Google Translate" to help me through it. :(
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vor 7 Monaten
At the end of the side you can change the language.
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vor 7 Monaten
Thanks to all who responded. I was misreading the display, so I do not need to purchase more data. 🙂
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vor 7 Monaten
Thank you very much for the very nice phone call, @Dwakser ! As discussed, you still have 105GB out of 110GB left. So there's no need to worry. In a week, we’ll top up your data again. With that in mind, I’m keeping my fingers crossed that you’ll soon find a flight that takes you back home. Take care and return safely and soundly to Germany! Kind regards Caro
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