how to get Prepaid M Kundennummer?
1 month ago
When I click things in the app, sometimes the login screen appears and asks me to enter a "Kundennummer" (customer number). I can't find it. I don't have a contract or any email notifications. I went to the store and asked a clerk, and they said that prepaid users don't have this number. Is that correct?
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1 month ago
You can try the automatic login, then you don't need a customer number.
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1 month ago
Hello @charles_lu ,
every customer has a customer number.
In order to create a login, a customer number is needed. :)
You received the number with the "Auftragsbestätigung" (order confirmation).
Kind regards
Anna
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21 days ago
Thank you for your reply. After I click on personal data, it prompts me to log in, and here I need to fill in my customer number, so I cannot access My profile.
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21 days ago
Thank you so much for the lovely phone call, @charles_lu.
I'm really happy that I was able to help you quickly and easily. With that in mind, I wish you a great start to the weekend! :-)
Kind regards
Caro
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20 days ago
I'm really happy that I was able to help you quickly and easily.
Thank you so much for the lovely phone call, @charles_lu.
I'm really happy that I was able to help you quickly and easily. With that in mind, I wish you a great start to the weekend! :-)
Kind regards
Caro
Hi Caro, what was wrong? individual case ?
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