Do i need to update something on the plan to be able to use that included unlimited calls from Germany toward Europe ?

Hello, 

Initially i was having with Telekom an internet contract on my wife name and 2 phone plans on my name. 

After some time i was not able to see anymore the bills on the app for the phone and i was told this is because of Data Security Update and i should create new separated account or use the link : https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/ihr-auftrag-zur-aenderung-der-vertragspartnerdaten https://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/uebernahme-eines-mobilfunk-laufzeitvertrags 

to Merge the accounts for married couple. 

After i canceled the Internet contract, i was told by a Store Representative that i will just have to wait around 2 weeks and i will automatically be able to see the bills on the app.

After more then 4 months i am still unable to see them as it says im not registered as main user/ contract owner .(Website+ App) . (Sie sind nicht als Vertragsinhaber angemeldet und deshalb nicht berechtigt auf Rechnungsinformationen zuzugreifen. ) 

My question is will the merging account still work if i do not have anymore the Home internet ?  I would like to be able to see the bills in the app .

Currently i only own the 2 Phone plans, where the bill is on my name, but somehow the Account is still showing up on my Wife name.

Also a second problem i have is the fact that i am currently under Magenta Mobil L Unlimited +1 extra card and to my understanding from the website this should include unlimited calls from Germany within Eu.

I have made some calls toward Romania which it seems i got charged per minute on my bill. I cannot understand how i got charged because i checked the website with what should be included in the plan before making the calls to make sure i won't have a problem.

How may i fix this ? Do i need to update something on the plan to be able to use that included unlimited calls from Germany toward Europe ?

Thank you very much!

and to my understanding from the website this should include unlimited calls from Germany within Eu.

Hello, 

Initially i was having with Telekom an internet contract on my wife name and 2 phone plans on my name. 

After some time i was not able to see anymore the bills on the app for the phone and i was told this is because of Data Security Update and i should create new separated account or use the link : https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/ihr-auftrag-zur-aenderung-der-vertragspartnerdaten https://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/uebernahme-eines-mobilfunk-laufzeitvertrags 

to Merge the accounts for married couple. 

After i canceled the Internet contract, i was told by a Store Representative that i will just have to wait around 2 weeks and i will automatically be able to see the bills on the app.

After more then 4 months i am still unable to see them as it says im not registered as main user/ contract owner .(Website+ App) . (Sie sind nicht als Vertragsinhaber angemeldet und deshalb nicht berechtigt auf Rechnungsinformationen zuzugreifen. ) 

My question is will the merging account still work if i do not have anymore the Home internet ?  I would like to be able to see the bills in the app .

Currently i only own the 2 Phone plans, where the bill is on my name, but somehow the Account is still showing up on my Wife name.

Also a second problem i have is the fact that i am currently under Magenta Mobil L Unlimited +1 extra card and to my understanding from the website this should include unlimited calls from Germany within Eu.

I have made some calls toward Romania which it seems i got charged per minute on my bill. I cannot understand how i got charged because i checked the website with what should be included in the plan before making the calls to make sure i won't have a problem.

How may i fix this ? Do i need to update something on the plan to be able to use that included unlimited calls from Germany toward Europe ?

Thank you very much!