Prepaid abroad

3 months ago

Dear Deutsche Telekom Support,

I have arrived in the UK, but my Deutsche Telekom prepaid SIM is not connecting to any network. I did not receive any SMS about roaming activation, and I currently have no service.

I have already checked the following:

Data roaming is enabled in my phone settings.

I have restarted my phone multiple times.

I tried manually selecting a network, but none are working.

Could you please check if international roaming is enabled on my number? 

 

54

5

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